A Motivated and Reliable Receptionist Wanted
Scales Inc., an organization that deals with scales and weighing equipment, is currently looking for a motivated and reliable receptionist. The selected individual for this position will play a crucial role in ensuring the smooth operations of the office. A receptionist acts as the first point of contact for visitors, which is an essential task. Thus, we are looking for someone responsible who can carry out duties competently and efficiently.
Responsibilities of a Receptionist
The following are the tasks that the selected individual needs to perform as a receptionist:
- Greet and Welcome Visitors: The receptionist needs to greet and welcome visitors promptly. A friendly and warm welcome makes our visitors feel comfortable and sets the tone for their visit. A receptionist should be outgoing, personable, and respectful, and exhibit professionalism and a can-do attitude at all times.
- Answer Telephone Calls: As a receptionist, the individual will have to answer incoming phone calls, take messages, and redirect calls to the right personnel. The ideal candidate should have good communication skills, be able to handle a high volume of calls, and identify the best personnel to transfer the call to. Being knowledgeable about company policies and procedures is an added advantage that helps to answer calls accurately and effectively.
- Maintain a Clean and Organized Reception area: A reception area that is clean, organized, and tidy is essential. Our company’s first impression on visitors counts, and thus, the receptionist should ensure the area is clean and free from clutter. A cluttered and unorganized space gives off a negative impression, which is counterproductive to the company’s image.
- Provide Administrative Assistance: As a receptionist, the individual will offer general administrative support to various departments as needed. Administrative duties might include printing, photocopying, scanning, and filing of documents. The receptionist plays a crucial role in ensuring smooth office operations, and thus the need to be a reliable and organized multitasker.
- Assist With Ad-Hoc Duties: The receptionist might be required to assist with ad-hoc duties and projects as assigned by the supervisor, necessitating the need for flexibility and adaptability. The candidate should demonstrate the ability to perform these duties efficiently.
Qualifications Required as a Receptionist
Qualifications that the candidate should have are:
- Prior Experience in Receptionist or Administrative Position: Prior experience in a receptionist or administrative position is preferred but not required. Previous experience working in a customer-facing role is an added advantage.
- Strong Communication Skills: Excellent verbal and written communication skills are essential for this position. One should be able to communicate with staff and visitors professionally and courteously.
- Strong Organizational and Multitasking Skills: The receptionist is the point person when visitors arrive at the company, and thus the candidate should be able to perform multiple tasks simultaneously. Strong organizational skills are critical to the success of this position.
- Proficiency in MS Office: The candidate should be proficient in MS Office. This knowledge will include Word and Excel and Outlook. This proficiency means one can handle and prepare documents, bookkeeping, among other tasks that require the use of computer software programs.
- Professional and Friendly Demeanor: A professional demeanor is essential for this position. One must project a polite and friendly personality, even when under pressure.
- Discretion: The candidate must be able to handle sensitive and confidential information discreetly and appropriately.
- Punctuality and Reliability: A good receptionist must be punctual and reliable. Being present when needed and carrying out tasks assigned to them sets a positive tone for the office environment.
Preferred Skills
The following are the preferred skills for this position:
- Leadership: Good leadership skills are a bonus and could see one grow with the company progressively.
- Reception: Experience working in a reception setting will be an added advantage and could enable one to perform duties quickly and efficiently.
- Switchboard: Knowledge of switchboard operations is an added advantage as one can quickly route phone calls to the appropriate personnel.
How to Apply
If you are interested in this position, please send your CV to [email protected]. Once received, we will evaluate your application and communicate our response in due course.
Conclusion
Scales Inc. is looking for a motivated and reliable receptionist to join our team. This position requires someone with excellent communication skills, organizational and multitasking abilities, technical skills in MS Office, a professional and friendly demeanor, discretion, punctuality, reliability, and leadership skills. If you can meet these qualifications, please send your CV to the email address above. We look forward to hearing from you.