A prominent 3-star hospitality establishment is looking to hire the following individuals: Front Desk Executive
Duties of the position
Complete all check-in and check-out procedures.
Manage reservations through phone and online
Provide customers information on payment options and check their credit card information
Registering visitors and gathering the essential data (Such as contact details and exact date of their stay)
Greeting visitors as they arrive and assigning rooms
Provide details about the rooms, deals, and facilities that are available.
React quickly and professionally to customer complaints
Work with the housekeeping team to make sure that every room is tidy, clean, and furnished to meet the needs of the guests.
Confirm group bookings and set up specialized services for VIP clients and event participants.
As necessary, upsell more features and services.
Keep current records of reservations and payments
Required Education & Experience
- a first-level marketing degree or diploma
- experience working as a hotel front desk agent, receptionist, or in a position similar
Location: Accra
How to Apply for the Position
To apply, send your resume and application to [email protected].
The deadline is March 30, 2023.
Job Vacancy For Front Desk Executive
A reputable 3-star hospitality institution seeks to employ the services of the following personnel: Front Desk Executive
Duties
• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (Such as contact details and exact date of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about available rooms, sales and amenities
• Respond to clients complaints in a timely and professional manner
• Liaise with housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payment
Qualification Required & Experience
• A first Degree or Diploma in marketing
• Work experience as a Hotel front Desk Agent, Receptionist or similar role
Location: Accra
How To Apply For The Job
Interested applicants should send their application and CV to:
Closing Date: 30 March, 2023
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