Job Opening: Receptionist
Traderoot, located in Fourways, Gauteng, is currently seeking a professional, organized and efficient receptionist to manage the reception area, greet visitors and guests and handle administrative tasks. The successful applicant will be responsible for ensuring that the switchboard is managed efficiently and all calls and messages are handled appropriately. Additionally, they will be expected to perform general administrative duties and assist with office maintenance issues.
Duties and Responsibilities
The receptionist at Traderoot has a variety of important duties to ensure the efficient running of the reception area. These include:
- Answering and redirecting calls
- Welcoming visitors and guests
- Providing administrative support
- Managing the reception switchboard
- Taking accurate phone messages
- Arranging refreshments for clients
- Booking meetings in Outlook and Teams
- Preparing the boardroom for meetings
- Cleaning the boardroom whiteboards
- Maintaining the staff contact list
- Managing the staff parking register
- Ordering toner for printers and arranging their repairs
- Receiving, sorting and distributing post and packages
- Arranging courier services
- Arranging e-waste collection
- Reporting any office maintenance issues to the applicable service provider and the HOD: Finance and Administration
Qualifications and Requirements
The receptionist role at Traderoot is a vital one, and therefore requires someone who is professional, organized, and efficient. The applicant should possess:
- A Grade 12 certificate
- Excellent verbal and written communication skills
- A friendly and welcoming demeanor
- Ability to multitask and prioritize tasks effectively
- A high level of confidentiality and discretion
- Experience in a customer service or administrative role
- Proficiency in Microsoft Office applications, particularly Outlook and Teams
If you possess these qualities and requirements, please email your CV to francoinette.human@traderoot.
The Role of the Receptionist
The receptionist at Traderoot plays a pivotal role in the efficient running of the company. They are often the first point of contact for visitors and guests, and therefore are responsible for creating a positive and professional image of the company. They are expected to be professional, organized, and efficient, ensuring that all duties are completed in a timely manner.
The receptionist is responsible for maintaining an organized and presentable reception area and welcoming visitors and guests warmly. They should be able to handle a high volume of calls and messages, redirecting them appropriately or taking accurate messages. They should also be able to coordinate meetings, prepare the boardroom, and manage any refreshments for clients. Additionally, they should be able to provide general administrative support and handle any office maintenance issues.
General Office Duties
The receptionist at Traderoot may also be expected to assist managers with general office duties, such as taking notes in meetings, ordering office supplies, and organizing office events. They should be able to perform filing and assist with documentation, creating records, and filing away all necessary paperwork. Moreover, the receptionist should be able to monitor office supplies and order new stock when necessary. They should provide support with other administrative tasks as required.
Furthermore, the receptionist should be able to respond to phone calls and emails in a timely manner, providing assistance with inquiries and faults to the designated service provider. They should maintain a clean and organized office environment, ensuring that all files and documents are up-to-date and in their proper place. They should also assist with kitchen duties when the Office Assistant is not at the office, such as making coffee and tea, stocking the refrigerator, and ensuring the kitchen is kept clean.
Conclusion
A role as a receptionist at Traderoot is an excellent opportunity for someone who is interested in working in a customer service or administrative role. The successful applicant will be responsible for managing the reception area, handling calls and messages, welcoming visitors and guests, and providing general administrative support. It is a vital role that requires someone who is professional, organized, and efficient. If you think you have the necessary qualities and requirements for this role, don’t hesitate to send your CV to francoinette.human@traderoot.