A guide on How to Speak to a Live Representative at RSPCA Customer Service
To speak to a live customer service representative at RSPCA, you may call 0300-123-0346 and press 3 for all other inquiries. The typical waiting time is about 1-5 minutes.
Alternatively, you may select from the options available in the customer service phone menu by
- pressing 1 to report a stray, sick or injured animal or to report cruelty
- Press 2 if you have a query about your RSPCA membership, direct debit, information we hold about you, or would like to make a donation
- Press 3 for all other inquiries. You may also press the hash key to hear these options again.
Live customer service representatives from RSPCA are available from 9am to 5pm Monday-Friday, and closed on Saturday-Sunday. For all cruelty reports, you may dial 0300-1234-999. Live customer service representatives are available from 8am to 7:30pm Monday-Sunday.
RSPCA can also be contacted through their social media platforms such as Facebook, Twitter, Instagram and YouTube. Their mailing address is RSPCA Supporter Services, Wilberforce Way, Southwater, Horsham, West Sussex, RH13 9RS. You can also start a live chat session with a RSPCA support agent on the RSPCA Support page.
To contact RSPCA support via email, you can send an email to [email protected]. RSPCA does not have a fax number, so you may use the 0300-123-0346 phone number to contact them.
For more information about RSPCA customers, you may visit the RSPCA Customer Support page. RSPCA opening hours are from Monday to Friday, 9am to 5pm, and closed on Saturday and Sunday.